Welcome to White.co.ke. By accessing or purchasing from our website, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Eligibility
- You must be at least 18 years old or have parental/guardian consent to make purchases on White.co.ke.
- By using this website, you confirm that all information you provide is accurate and complete.
2. Products & Orders
- All products displayed on our website are subject to availability.
- Prices are listed in Kenyan Shillings (KSh) and are inclusive of applicable taxes unless stated otherwise.
- We reserve the right to reject or cancel any order if:
- The product is out of stock,
- Payment is not received,
- Fraudulent activity is suspected.
3. Pricing & Payment
- Prices may change at any time without prior notice.
- Accepted payment methods include mobile money (M-Pesa), debit/credit cards, and bank transfers (via secure third-party processors).
- White.co.ke does not store sensitive payment details.
4. Shipping & Delivery
- Deliveries are handled in line with our Shipping Policy.
- Delivery timelines are estimates and may vary depending on location and courier availability.
- Risk of loss passes to the customer once the order is handed over to the courier.
5. Returns & Refunds
- Returns and refunds are governed by our Return & Refund Policy.
- Products must be returned in their original condition, unused, and with proof of purchase.
6. User Accounts
- Customers may create an account for faster checkout and order tracking.
- You are responsible for maintaining the confidentiality of your login details.
- We reserve the right to suspend or terminate accounts found to be violating our policies.
7. Intellectual Property
- All content on White.co.ke (logos, text, images, product descriptions, etc.) is the property of White.co.ke or its partners.
- Unauthorized use, reproduction, or distribution of site content is prohibited.
8. Limitation of Liability
- White.co.ke is not responsible for damages arising from:
- Improper use of products,
- Delays caused by third-party couriers,
- Unforeseen events beyond our control.
- Our liability is limited to the value of the product purchased.
9. Privacy
- Your use of this website is also governed by our Privacy Policy.
10. Governing Law & Disputes
- These Terms and Conditions are governed by the laws of Kenya.
- Any disputes shall be resolved in Kenyan courts.
11. Changes to Terms
- We reserve the right to update or modify these Terms at any time.
- Continued use of White.co.ke after changes indicates acceptance of the revised Terms.
12. Contact Us
For questions regarding these Terms and Conditions, contact us at:
📧 support@white.co.ke
